Ordering

How Can i place An order on Cart Entrepreneurial shop

A. It’s easy to order from us:

  • Go to the shop and find the products that you want
  • Click on the products desired and choose the quantity you want, then add these to the cart
  • View Your cart to apply any coupon codes and see your total – https://cartspreneur.com/cart
  • Once all products are in your shopping cart that you want, you’re ready for the Checkout process so click on “Proceed to Checkout.” This takes you to the checkout page located at: https:/cartspreneur.com/checkout/
Is my package shipped Safely to me?

A. Yes. We ensure that the package is packaged with care and vacuumed sealed. This protects your purchase and your privacy. We offer secure and discreet Delivery

Can i talk with the customer representative?

A. No, unfortunately we do not have a contact number. Our customer service representative is available by email Monday to Friday, 9am PST – 5pm PST.

Email Address: info@cartspreneur.com

Can i order Outside Canada and US?

Yes. We do ship outside USA and Canada.

When Does My Order Ship Out?

All orders and payment received by 9AM will be shipped on the same day. If we receive your order and payment after 9AM, your order will be shipped the following business day.

What is Your Return Policy?

All products are final sale, there are no returns or exchanges.

Payments and Fees

What Type of Payment Do you Accept?

We do accept Money Transfers Cashapp, Zelle & Bitcoin Only

Do You Charge Tax?

Yes. We charge depending on which state or province we are shipping to

What Are The Shipping fee you Charge?

For any order over $150 (subtotal – before tax) and after discount, the shipping is free. We ship our orders via Xpresspost $15 Flat Rate and we provide a tracking number via email for you once the order has shipped. If you live in a remote area, your order may take a few extra days to reach you.

What happens to my order if i don't send a payment

A. Once the order is placed, the next step is to send your E-Transfer to us. We keep the order on hold until the payment is received. If there’s no payment after two days, then the order is cancelled.

Shipping/Handling/Tracking

Where can i find my tracking number?

Your tracking number is emailed to you when your package ships.

How long to order take to ship Typically

A. Once processed, orders can take 2-7 business days for delivery.

Additional delays can occur due to:

  • Holiday Seasons
  • Postal Service Delays
  • Extreme Weather Conditions
  • Acts of Nature
  • *Rural areas may need to allow an addtional 1-3 business days for delivery.
What if i have a community mailbox?

A. We recommend that you check the “Require a signature upon delivery (optional)” box during checkout of your order, to prevent theft and to not have your order sit outside in hot months or cold months.

i haven't received my package what do i do?

A. If you don’t get your package after two days past the expected delivery date, contact us. We can do a trace with US or Canada Post. If it is stuck in transit status, it has to be over 30 days before it can be deemed loss.

If there’s a trace done, the Post will do an investigation which may take 5 business days to finish. If they are able to find the package, they ship it to you and you’ll receive it a few days later. We don’t offer refunds if the package arrives late due to postal issues. Order at your own risk, we are not responsible for any lost or stolen packages if your order is marked as delivered when tracking. Please make sure you provide us with the correct shipping address. We do not return packages that have  an incorrect shipping address. Please let us know if you receive your package at a community mailbox (we will send it with a signature required to prevent theft). We only ship out packages with “signature required” when requested.

i have successfully track my package from you?

There are two possible scenarios here:

  • The postal worker delivered the package to a wrong mailbox
  • The postal worker scanned the package as “successfully delivered,” but it’s actually delivered the next business day.

Canada Post says:

An investigation can be done by contacting the addressee to confirm that the delivery took place or to better understand how they receive their mail. The front desk can be checked, mail room, or security room at the address to see if the package was accepted by someone else on the behalf of the addressee.

Areas that can be checked:

  • Community mail box
  • Around the location to see if the package was left in another location. The mail box should also be checked.

In some instances, a delivery scan is entered into our system before the item is delivered. If you believe that the addressee has received the package before we contact you, reply to this email and indicate that the item has been received.